Kellie made it her mission to find the trip of a lifetime for me. She succeeded. I had a large set of vacation days to play with, and had a bucket list of places I could picture myself going to.
She made the selection process simple. We talked over multiple destinations (including Australia, South Africa, Austria). She even recommended multi day excursion packages based off of my list. It was very helpful being explained the breakdown of each package I was interested in, making sure to stay within my budget. Also, her suggestions were great. I ended up going with an amazing Egypt package, which included tours to temples, the pyramids, and tombs throughout the country. It was a trip I didn’t think was possible to do in 7 days, but Kellie made it possible!
youvegotmel
Boston
I met Diane when I was working as a travel advisor. I knew she was top-notch then, but now, as a client, I truly know! We had a family trip to Hawaii for my husband's 60th birthday, and although I could have coordinated the whole thing, I didn't want to be responsible for everyone's itineraries because I wanted to enjoy MY vacation! Best possible choice to have Diane coordinate. She is very communicative and was extremely patient as things changed due to COVID or if we had questions or changes. When everyone's inter-island flights were canceled, it was such a relief to make "one call to solve it all" and from the beach no less. Everyone thought I was the rock star for making that call! It was a fabulous trip for everyone and I would highly recommend using Diane for future travels.
Dana K
Phoenix, AZ
Diane- I wanted to let you know we all had a great time. I am sure glad we used a true professional travel agent.
I know this was a complicated trip with a lot of people and a lot moving parts. Everyone really enjoyed it.
The one bad transfer you got us a full refund on in less than 24 hours—WOW. You also got us a reduced rate on the lack of pick up at the hotel in London—I did not expect that. The guides and transfers were all great except the one you got us a refund on.
I wish my airline people were as good as you-- we all got home—but I am still waiting on some refunds on canceled flights from 60 days ago and several other issues.
The VRBO we rented on our own was good—but it was little warm and it had no AC---
I also wanted to tell you how great the travel app AXUS was for our itineraries-- It was a huge help! Thanks for setting us up with that.
Thank you for all you did for us!
Nick V
Dallas, TX