Diane- I wanted to let you know we all had a great time. I am sure glad we used a true professional travel agent.
I know this was a complicated trip with a lot of people and a lot moving parts. Everyone really enjoyed it.
The one bad transfer you got us a full refund on in less than 24 hours—WOW. You also got us a reduced rate on the lack of pick up at the hotel in London—I did not expect that. The guides and transfers were all great except the one you got us a refund on.
I wish my airline people were as good as you-- we all got home—but I am still waiting on some refunds on canceled flights from 60 days ago and several other issues.
The VRBO we rented on our own was good—but it was little warm and it had no AC---
I also wanted to tell you how great the travel app AXUS was for our itineraries-- It was a huge help! Thanks for setting us up with that.
Thank you for all you did for us!
Nick V
Dallas, TX
Diane planned, unplanned and re-planned this trip for us over a 2 year period due to Covid. To say she is excellent is an understatement. She worked just as hard to make sure we got all of our money back when we had to cancel due to Covid as she did booking the trip. We are two novice world travelers and we didn't even know what we wanted. Diane knows how to ask the right questions, offer the right suggestions and she helped us plan the trip of lifetime. She is very detail oriented which is a huge plus. She will plan the trip YOU want and you will be very happy. We highly recommend Diane to everyone we know!
Rick & Judi Wright
Frisco, TX
Diane did an amazing job arranging a sisters trip to Turks and Caicos. The accommodations were perfect and gorgeous with plenty of space and a fully furnished kitchen! The resort was beautiful, clean, and friendly. Diane sent updates throughout the process to keep us informed and guide us on the resources available to us for a smooth travel experience. She was available to answer questions all along the way and even checked in on us during our trip. This is the second time Diane has planned a trip for me and I highly recommend her. She is very detail oriented and reliable, and she made the entire process seamless! I will use her again in the future!
mel
Fuquay Varina, NC