I had looked for years to find a great travel agent. Diane Frisch came highly recommended to me, so I called her. From the beginning to the end of the planning process, Diane was impeccable! She paid attention to every single detail and walked us through avoiding the typical "travel mistakes" one can make when trying to book without a professional. After all the planning was in place, every last detail, Covid 19 started. Once we realized that travel would not be safe since I was with my in-laws, Diane went to work again! She worked diligently to attain a full refund for us, given our circumstances. Communicating constantly to reassure us she was doing everything humanly possible. Even though we never went on our planned trip, it speaks volumes to her professionalism and character the she went to such lengths to help us cancel one! Diane was invaluable!!! We can't imagine finding a travel agent that would be more caring or knowledgeable than her! She's amazing!
Tammy
Frisco TX
My husband and I had 3 days in between a wedding and a river cruise in Europe in September and had no idea where to go/what to do. Diane arranged a wonderful trip for us to Lucerne, Switzerland - including travel, hotel, and fabulous day trips. Diane was great to work with, and we will definitely be working with her again for our next (and hopefully longer) trip!
Marcy
Holly Springs, NC
Very easy to work with and knowledgeable about travel. Had 1 airplane cancellation which was very quickly resolved.
CAT
Seattle WA